Warranty repairs
Warranty repairs, without the admin headache
Most warranties require the fault to be diagnosed and the repair authorised before work starts. We handle that sequence with you, so nothing is done that isn't agreed.
⚠ Important: do not authorise repairs before speaking to your warranty provider.
Warranty providers generally require diagnosis and written authority before a covered repair is carried out. We'll guide you through that order of events.
Process
Diagnosis first. Authority second. Repair third.
- 01
Tell us your fault and provider
Registration, symptoms and who covers you.
- 02
Diagnosis
We identify the cause and document the findings.
- 03
Estimate prepared
Parts, labour and the evidence your provider needs.
- 04
Authorisation
We help work through the provider's approval process.
- 05
Repair completed
Only once approvals and costs are clear.
What we do for you
Less chasing. Clearer answers.
Warranty repairs go wrong when nobody owns the process. We take that on.
- Diagnose and document the fault properly
- Prepare estimates in the format providers expect
- Communicate with your warranty provider where permitted
- Explain what is covered and what isn't before you commit
- Confirm any contribution you'd be expected to pay
- Keep you updated from authorisation to completion
FAQs
Warranty questions
Let's get your car sorted.
Tell us what's happening with your vehicle and we'll help you work out the next step.