How it works
One problem. One clear process.
You don't need to know the technical cause. Tell us the symptoms and we'll take it from there.
The sequence
Nothing proceeds without the right approvals.
- 01
Tell us what's happening
Registration and symptoms — plain English is fine.
- 02
We diagnose it
Equipment, testing and technician judgement.
- 03
We explain the options
Including warranty or insurance considerations.
- 04
Repair is approved
No work proceeds without the right approvals.
- 05
Back on the road
Repair completed and your vehicle returned.
Let's get your car sorted.
Tell us what's happening with your vehicle and we'll help you work out the next step.